RoadWings Limo
RoadWings Limo is California’s most trusted car service, built on a foundation of honesty, integrity, and transparency. We prioritize safety and responsibility by following a rigorous set of rules and procedures that ensure the highest standards of security and duty of care.
Our Greatest Asset
Ensuring the safety and well-being of employees has become a fundamental responsibility for organizations, particularly when it comes to business travel. The concept of Duty of Care plays a crucial role in protecting traveling employees from potential risks and threats.
According to the Global Business Travel Association (GBTA), “a well-designed travel policy and compliance are the cornerstones of an effectively managed travel program.” Despite ground transportation ranking as the fifth-largest T&E expense category, GBTA notes that “chauffeured car service remains a largely unmanaged and low-compliance area.” To address these concerns, RoadWings Limo has implemented stringent safety measures and operational controls.
At RoadWings Limo, we conduct a comprehensive vetting process for our drivers, including proper licensing, registration, background checks, and employment history verification. Our drivers carry full insurance coverage, with a minimum of $1.5 million per incident.
For enhanced security, both passengers and travel managers can access our mobile app to view the driver’s name, photo, car model, and real-time vehicle location. Additionally, we send automated text updates with trip status details for added peace of mind.
Professional Chauffeurs
We take great care in selecting our chauffeurs through a rigorous hiring process:
- Drivers undergo a thorough screening process, including background checks, employment history verification, and state licensing compliance.
- All chauffeurs maintain accident-free driving records and participate in the DMV’s “random pull” program for drug testing and safety monitoring.
- A minimum of two years of prior commercial driving experience is required.
- Before taking the wheel, chauffeurs complete extensive training in defensive driving, safety protocols, client confidentiality, and exceptional customer service.
By prioritizing safety, professionalism, and transparency, RoadWings Limo ensures a seamless and secure transportation experience for every passenger.
Exceptional Fleet of Luxury Vehicles
RoadWings Limo boasts a diverse fleet of meticulously maintained, spotlessly clean luxury vehicles, all from 2015 or newer models.
Each vehicle is fully licensed by the Public Utilities Commission and covered by commercial insurance. Public Utility Authority: TCP 27603-B.
To guarantee safety and reliability, we adhere to a rigorous scheduled maintenance program, ensuring our fleet remains in peak condition for every journey.
Cutting-Edge Technology for a Seamless Experience
At RoadWings Limo, we integrate advanced technology into every aspect of our transportation services to ensure safety, reliability, and convenience.
- Our state-of-the-art GPS tracking system allows our 24-hour live dispatch team to monitor vehicles in real time.
- Automated trip scheduling ensures drivers arrive on-site at least five minutes before pick-up.
- Our customized smartphone app provides live updates, including chauffeur trip status, real-time location, vehicle type, and driver photo.
- Booking confirmations are sent via email, along with a 24-hour advance reminder via email and text.
- Prior to pick-up, passengers receive their chauffeur’s name and phone number, along with text updates when they are en route and upon arrival.
Unwavering Commitment to Client Privacy & Data Protection
Protecting our customers’ data is a top priority at RoadWings Limo. Whether before, during, or after a ride, your personal information remains completely secure.
- PCI-certified security ensures data is safely processed, transmitted, and stored.
- We comply with federal and state privacy laws, regularly updating our IT infrastructure to maintain high security standards.
- Every driver signs a Non-Disclosure Agreement (NDA), ensuring that all conversations inside our vehicles remain strictly confidential.
- Our Business Continuity Plan includes a redundant remote data center to safeguard operations and maintain uninterrupted service.
Continuous Improvement Through Customer Feedback
At RoadWings Limo, we are dedicated to consistently enhancing our services, and we value customer feedback as a key driver of improvement.
- We actively monitor performance reviews and ratings to ensure superior service.
- Our 5-star rating system, available within our mobile app, enables passengers to provide instant feedback on their experience.
By embracing innovation and prioritizing client satisfaction, RoadWings Limo continues to set the standard for luxury ground transportation.
Book your reservation now
RoadWings Limo has the experience, the fleet, and a team of professionals to get you to your destination in comfort and style.
book nowSee the fleet